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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Wiktor

June 30, 2026

5  out of  5
rating by Katie Wiktor
"Great insurance agent. Always answer the phone and call right back. Have been with them for years!"
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Chris Carter

June 30, 2026

5  out of  5
rating by Chris Carter
"Great company with excellent and fast customer service"
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jesus

June 22, 2026

5  out of  5
rating by jesus
"I have had a really good experience with this insurance they gave me a lot of options so I can stay on budget. Yesenia sanchez is awesome she always gets back in touch immediately and she has went over and beyond to assure I am a happy customer."
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Jenny Jezek

June 19, 2026

5  out of  5
rating by Jenny Jezek
"This office is great, they are responsive and helpful. When I did get into an accident they made it hassle free. Yesenia is especially fantastic. I love working with her when I need assistance. After shopping around here and there I consistently get the best rate from them so I’ve been with them for years."
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Alton Dillard

June 17, 2026

5  out of  5
rating by Alton Dillard
"I have been a customer of the Mike Gibbs agency for at least 20 years. Home, Auto, you name it. His team is ALWAYS responsive whether I had a claim, needed documentation or just basic info. i highly recommend the Gibbs Team for all of your insurance needs!"
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Alex A. Diaz

June 5, 2026

5  out of  5
rating by Alex A. Diaz
"Great customer service. If I could give you 6 stars I would do it. The service is much better than I expected."
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Beverly Shepard

May 26, 2026

5  out of  5
rating by Beverly Shepard
"Yesenia is very organized and helped us secure insurance for our new condo. She was responsive to all of our questions and was a pleasure to work with throughout the process."
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Roger Brownfield

May 15, 2026

5  out of  5
rating by Roger Brownfield
"Yesenia was very timely in helping me get my paperwork in order. I've been with Mike Gibbs for decades and have always been satisfied with their efforts to help me."
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Omot Ajang

May 13, 2026

5  out of  5
rating by Omot Ajang
"Javier was very helpful, respectful, and made the process very easy."
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Michelle Johnson

May 9, 2026

5  out of  5
rating by Michelle Johnson
"I’ve been a client of Mike Gibbs and his team for nearly 7 years and have been extremely satisfied with the support and service they provide. Mike is always just a phone call away and consistently ensures I receive quick responses, attention, and support when it matters most.

His office truly humanizes the insurance experience and client relationship, providing caring, responsive, and affordable service that is rare today. Highly recommend Mike and his team."
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Blake Bellflower

March 26, 2026

5  out of  5
rating by Blake Bellflower
"My wife and I were in a car accident at the beginning of February 2026, and we needed to utilize our insurance. My wife called to let them know and Yesenia started taking care of us right away. There was a lot to deal with, but Yesenia was on it. I needed to move another car to insurance, and then have proof of insurance for the car that was totaled. Then I needed to have the hospital income taken care of. With the whirlwind of trying to heal and deal with the logistics of an accident Yesenia didn't miss a beat to help us. Mike also reached out to see how the family was doing and if there was anything I needed to get help. I've had been paying for State Farm for years, and when I needed the support Yesenia, and Mike treated me as I was one of theirs."
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Greta Douglas

March 4, 2026

5  out of  5
rating by Greta Douglas
"The best agency ever, I have been there over 30 years and always had first class service. Mike's Agency Manager Yesenia is the best. Having a service you can trust and get great customer service is so important. I absolutely recommend them. When I reached out this week I got great pricing news, nothing hidden and always truthful."
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Bethany Webb

February 26, 2026

5  out of  5
rating by Bethany Webb
"My first experience here 18 months ago was meeting the agent, Mike, on a Saturday, to change companies including review coverage, recommend others, make sure we were happy and safe. First reason I prefer agent based insurance. Just recently had a claim and through this trying process, Yesenia has been an angel and exactly what I needed to get this resolved. She has gone above and beyond, the second but larger reason I will always do business with an agent based company rather than an 800#. ❤️"
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Cammy Kay Beloved303

January 21, 2026

5  out of  5
rating by Cammy Kay Beloved303
"Yessina is amazing. She’s on top of everything and doesn’t just earn your business and let it sit. We were looking to change Insurance companies, due to feeling like our current representative was comfortable and not getting us the best options. They took for granted we could take our business elsewhere. Yessina is a gift to this company. She really looks out for the client. She does everything with kindness and quickly. I will only work with her, within the Mike Gibbs branch. He better hold on to her bc she is really good at her job. Thank you Yessina! Appreciate you and all you’ve done for us."
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Jorge Sanchez

January 1, 2026

5  out of  5
rating by Jorge Sanchez
"My mom Yesenia is so thorough and always makes sure I understand why protecting my family and my paycheck is so important. I’m truly grateful that she’s always available to answer any question I have. I may be a little biased, but if you need help with any insurance, she and this office are absolutely the best place to be!
🙏🏽"
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Antonia Gonzalez - CDHS

December 11, 2025

5  out of  5
rating by Antonia Gonzalez - CDHS
"We had an outstanding experience working with Yesenia for our home and auto insurance quotes. She was incredibly professional, knowledgeable, and took the time to clearly explain all the coverage options and costs. Yesenia made a potentially complicated process feel straightforward and ensured we got a fantastic rate. Highly recommend reaching out to her!"
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Hope Castaneda

September 1, 2025

5  out of  5
rating by Hope Castaneda
"I want to thank Yesenia for taking the time to help me truly understand my coverage and the importance of having life insurance for both my son’s and myself. She explained everything clearly and made sure I felt confident in my decisions. Honestly, Mike Gibbs Agency and Yesenia are the place to go if you want great coverage and someone who cares enough to make sure you fully understand your options. Highly recommend!"
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Ulises Mazon

August 30, 2025

5  out of  5
rating by Ulises Mazon
"Yesenia is truly knowledgeable and an expert in her field! She helped me understand the importance of protecting my own paycheck and ensuring that my family will be covered when I pass away. She is extremely thorough, takes the time to make sure you fully understand, and makes a complicated process simple and clear. I highly recommend Yesenia and the Mike Gibbs Agency for anyone looking for guidance and peace of mind with their insurance needs!"
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Angelica Mujica

August 29, 2025

5  out of  5
rating by Angelica Mujica
"It is with deep admiration and gratitude that I give Yesenia a 5 star review. In every interaction she exemplified professional courtesy. Listened and answered all my questions without rushing. Aside from the competitive rates, it was Yesenia's extraordinary customer service that pushed me to move forward with State Farm."
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Janet Castillo

June 25, 2025

5  out of  5
rating by Janet Castillo
"Estoy muy contenta con el servicio y trato de Yesenia y la oficina. Compré seguro de vida que ella me ayudó entender que se algo muy importante para mi familia el día que yo falta. Los recomiendo!"
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Judy Graham

June 10, 2025

5  out of  5
rating by Judy Graham
"For any of y'all out there who might be considering using State Farm and Mike Gibbs as your agent, let me tell you about my recent experience. Hopefully, this will be helpful information for you and cause you to look elsewhere. Let me start by saying I've always paid my monthly bill on time and have NEVER had even one claim. Around the first of May, Mike threatened me if I didn't get my trees trimmed by May 29th, he would cancel my homeowners insurance. I filed my first and only claim saying the shingles on my roof have been and are still blowing off my roof. The very day the adjuster came out to inspect my roof, my homeowners insurance was cancelled. The way I found out was I received a bill by email that day just for my car insurance. Threat made and threat executed. Mike had no problem taking my payments, but when it came time for him to help me, he couldn't be bothered. I have kicked State Farm and Mike Gibbs to the curb, then calling Compass Insurance to assist me in getting a new company for all my needs. For warned, is for armed. Just saying."
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Doris Cheshire

May 7, 2025

5  out of  5
rating by Doris Cheshire
"I had a complicated situation and Cheryl was consistently knowledgeable, helpful, and kind. She listened and was able to answer my questions and take prompt action to handle each issue. Highly professional!"
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S MR

April 18, 2025

5  out of  5
rating by S MR
"I've had an outstanding experience working with Mike Gibbs and his team at State Farm. From the very beginning, Mike was knowledgeable, responsive, and genuinely interested in finding the best coverage for my needs. He took the time to explain everything clearly and made the entire process smooth and stress-free. It’s rare to find someone so dedicated to customer service these days, and Mike truly goes above and beyond. Highly recommend him for anyone looking for reliable insurance and exceptional support! S Ruiz"
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BIG JEFE

July 19, 2023

3  out of  5
rating by BIG JEFE
"Best insurance agency in the Metro areas hands down. Serving my family for almost a decade. Recommended my friend to the insurance agency, the person on the phone was very blunt and chose not to speak to her which we both thought was very rude changing review, Good luck."
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Ali Reza Muradi

June 2, 2023

5  out of  5
rating by Ali Reza Muradi
"Mr Antonio Capley you are awesome and your customers service is magnificent."