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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greta Douglas

Greta Douglas

November 2, 2026

5  out of  5
rating by Greta Douglas
"The best agency ever, I have been there over 30 years and always had first class service. Mike's Agency Manager Yesenia is the best. Having a service you can trust and get great customer service is so important. I absolutely recommend them. When I reached out this week I got great pricing news, nothing hidden and always truthful. UPDATE: 11/2/2026...THE ABSOLUTE BEST."
We responded:
"Thank you, Greta, for your wonderful feedback! I'm delighted to hear that you've been satisfied with our service for over 30 years. Yesenia and the rest of the team are committed to providing honest and reliable service, and it's great to know you appreciate that. If you ever need anything else, feel free to reach out!"
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Cindy Pfluger

November 2, 2026

5  out of  5
rating by Cindy Pfluger
"Always get me questions and concerns addressed"
We responded:
"Cindy, thank you for taking the time to leave us a review! I'm happy to know that we have been able to address your questions and concerns effectively. We're always here to help if anything comes up."
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Drew Drew

October 16, 2026

5  out of  5
rating by Drew Drew
"Great customer service and follow up."
We responded:
"Drew, thank you for taking the time to leave us a review! I'm happy to hear you appreciated our customer service and follow-up. Let us know if we can help with anything else!"
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Mindy Fung

October 10, 2026

5  out of  5
rating by Mindy Fung
"All patience and helpful nice people.and thank you so much for the professional advice 🙏🙏🙏"
We responded:
"Mindy, thank you for the 5 stars! I'm happy to know that you had a positive experience with our office. We're here to make things easy for you. Let us know if we can help with anything else!"
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Brien Hollowell

October 9, 2026

5  out of  5
rating by Brien Hollowell
"Wonderful service, exceeded my expectations and got me in the right products for my personal and business needs. Responded within minutes and solutions made within the hour!"
We responded:
"Thank you, Brien! I'm happy to hear that our service exceeded your expectations and that we were able to find the right products for both your personal and business needs. It's great to know that our quick response time made a difference for you. We're always here to help if anything else comes up!"
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Trevorr Brown

October 9, 2026

5  out of  5
rating by Trevorr Brown
"Fantastic agency and easy to work with. Would recommend them to anyone that is looking for new insurance coverage."
We responded:
"Thank you, Trevorr! I'm happy to hear that you find our office fantastic and easy to work with. Your recommendation means a lot to us. We're always here to help if you need anything else!"
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Dr. Riley Kulm DC MS

October 7, 2026

5  out of  5
rating by Dr. Riley Kulm DC MS
"Yesenia was very helpful getting me a claim I didn’t expect I’d be able to get. I’ve been with Mike Gibbs State Farm for 7 years and they have helped me out in similar ways many times. 100% recommend!"
We responded:
"Thank you for your review! I'm happy to hear that Yesenia was able to assist you with your claim. It's great to know that our team has been able to support you over the years. We appreciate your recommendation and your continued trust in us. Let us know if we can help with anything else!"
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Buster B

October 6, 2026

5  out of  5
rating by Buster B
"I've been with this State Farm Agency since I was young and no one else would insure my sports car. I've had the most positive experiences with them ang highly recommend them"
We responded:
"Thank you for sharing your experience! I'm happy to hear that we've been able to support you over the years. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Ron Chapman

October 2, 2026

4  out of  5
rating by Ron Chapman
"Easy to understand"
We responded:
"Thank you for your review, Ron! I'm glad to hear that you found everything easy to understand. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Thao Le

Thao Le

October 1, 2026

5  out of  5
rating by Thao Le
"I recently contacted Mike Gibbs’ State Farm office for a bundled auto and motorcycle insurance quote and was connected with Yesenia shortly after. She was incredibly patient, responsive, and took the time to answer all of my questions throughout the process.

I ultimately decided to switch both my auto and motorcycle coverage from Esurance and Dairyland to State Farm, and Yesenia was a big part of making that decision an easy one. She was consistently prompt, communicative, and helpful without ever making me feel rushed or pressured.

I really appreciated the level of service and wanted to make sure she received the recognition she deserves. Thank you, Yesenia!"
We responded:
"Thank you! I'm really happy to hear that Yesenia provided you with such excellent service and made your transition to State Farm smooth and comfortable. It's great to know that her patience and responsiveness helped you feel confident in your decision. I'll be sure to pass along your kind words to her. We're glad to have you with us! Feel free to reach out if you need anything else!"
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Larry Musgrave

September 15, 2026

5  out of  5
rating by Larry Musgrave
"Great service!"
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Tina Gramling

July 6, 2026

5  out of  5
rating by Tina Gramling
"So helpful & very friendly & professional!!!"
We responded:
"Tina, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful, friendly, and professional. We always strive to provide the best service possible. Let us know if we can help with anything else!"
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Katie Wiktor

June 30, 2026

5  out of  5
rating by Katie Wiktor
"Great insurance agent. Always answer the phone and call right back. Have been with them for years!"
We responded:
"Katie, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our office over the years. We're always here to help and appreciate your continued support. Let us know if we can help with anything else!"
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Chris Carter

June 30, 2026

5  out of  5
rating by Chris Carter
"Great company with excellent and fast customer service"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service both excellent and fast. We strive to provide the best experience possible. Let us know if we can help with anything else!"
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jesus

June 22, 2026

5  out of  5
rating by jesus
"I have had a really good experience with this insurance they gave me a lot of options so I can stay on budget. Yesenia sanchez is awesome she always gets back in touch immediately and she has went over and beyond to assure I am a happy customer."
We responded:
"Thank you, Jesus! I'm glad to hear that you had a positive experience with us and that Yesenia has been so helpful in providing options that fit your budget. It's great to know she has been attentive and gone the extra mile for you. We're here if you need anything else!"
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Jenny Jezek

June 19, 2026

5  out of  5
rating by Jenny Jezek
"This office is great, they are responsive and helpful. When I did get into an accident they made it hassle free. Yesenia is especially fantastic. I love working with her when I need assistance. After shopping around here and there I consistently get the best rate from them so I’ve been with them for years."
We responded:
"Jenny, thank you for taking the time to leave us a review! I'm happy to hear that our office has been responsive and helpful for you, especially during your accident. Yesenia is indeed fantastic, and I'm glad she's been able to assist you. It's great to know that you've found our rates competitive and have stayed with us over the years. We're always here if you need anything else!"
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Alton Dillard

June 17, 2026

5  out of  5
rating by Alton Dillard
"I have been a customer of the Mike Gibbs agency for at least 20 years. Home, Auto, you name it. His team is ALWAYS responsive whether I had a claim, needed documentation or just basic info. i highly recommend the Gibbs Team for all of your insurance needs!"
We responded:
"Alton, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our team over the years. We always strive to be responsive and helpful, no matter the situation. We appreciate your recommendation and your loyalty to our office. Let us know if we can help with anything else!"
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Alex A. Diaz

June 5, 2026

5  out of  5
rating by Alex A. Diaz
"Great customer service. If I could give you 6 stars I would do it. The service is much better than I expected."
We responded:
"Thank you so much for your wonderful review. We’re thrilled to hear that our team exceeded your expectations - a 6 - “Star”
compliment truly means the world to us.
At the Mike Gibbs State Farm Agency, delivering outstanding service to every customer. We strive for this every single day and we want to be the BEST choice for people wanting help with their insurance.
Thank you for your trust and business!
Mike Gibbs State Farm Insurance"
Profile photo of Roger Brownfield

Roger Brownfield

May 15, 2026

5  out of  5
rating by Roger Brownfield
"Yesenia was very timely in helping me get my paperwork in order. I've been with Mike Gibbs for decades and have always been satisfied with their efforts to help me."
We responded:
"Thank you, Roger! I'm glad to hear that Yesenia was able to assist you promptly with your paperwork. It's wonderful to know you've been satisfied with our service for so many years. We appreciate your loyalty and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Omot Ajang

May 13, 2026

5  out of  5
rating by Omot Ajang
"Javier was very helpful, respectful, and made the process very easy."
We responded:
"Omot, thank you for your wonderful feedback! I'm glad the process was made easy for you. We appreciate your support and look forward to serving you again. Let us know if there's anything else we can do for you!"
Profile photo of Michelle Johnson

Michelle Johnson

May 9, 2026

5  out of  5
rating by Michelle Johnson
"I’ve been a client of Mike Gibbs and his team for nearly 7 years and have been extremely satisfied with the support and service they provide. Mike is always just a phone call away and consistently ensures I receive quick responses, attention, and support when it matters most.

His office truly humanizes the insurance experience and client relationship, providing caring, responsive, and affordable service that is rare today. Highly recommend Mike and his team."
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm so happy to hear that you've been satisfied with the support and service from our office over the years. It's our goal to make the insurance experience as personal and responsive as possible. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Blake Bellflower

Blake Bellflower

March 26, 2026

5  out of  5
rating by Blake Bellflower
"My wife and I were in a car accident at the beginning of February 2026, and we needed to utilize our insurance. My wife called to let them know and Yesenia started taking care of us right away. There was a lot to deal with, but Yesenia was on it. I needed to move another car to insurance, and then have proof of insurance for the car that was totaled. Then I needed to have the hospital income taken care of. With the whirlwind of trying to heal and deal with the logistics of an accident Yesenia didn't miss a beat to help us. Mike also reached out to see how the family was doing and if there was anything I needed to get help. I've had been paying for State Farm for years, and when I needed the support Yesenia, and Mike treated me as I was one of theirs."
We responded:
"Thank you, Blake, for sharing your experience! I'm so happy to hear that Yesenia was able to support you and your wife during such a challenging time. It's our commitment to treat everyone like family and ensure you have the help you need. If there's anything else we can do for you, just let us know. Take care!"
Profile photo of Bethany Webb

Bethany Webb

February 26, 2026

5  out of  5
rating by Bethany Webb
"My first experience here 18 months ago was meeting the agent, Mike, on a Saturday, to change companies including review coverage, recommend others, make sure we were happy and safe. First reason I prefer agent based insurance. Just recently had a claim and through this trying process, Yesenia has been an angel and exactly what I needed to get this resolved. She has gone above and beyond, the second but larger reason I will always do business with an agent based company rather than an 800#. ❤️"
We responded:
"Hey, Bethany! Thank you for sharing your experience and for trusting me 18 months ago to review your property and auto insurance and make the switch. I’m grateful you value working directly with an agent, and it means a lot that our time together made you feel comfortable with your coverage decisions. I’m especially thankful you recognized Yesenia for being there during your recent claim and helping you through such a challenging situation. Our team truly cares about being accessible and supportive when it matters most. We appreciate your loyalty and look forward to continuing to serve you."
Profile photo of Cammy Kay Beloved303

Cammy Kay Beloved303

January 21, 2026

5  out of  5
rating by Cammy Kay Beloved303
"Yessina is amazing. She’s on top of everything and doesn’t just earn your business and let it sit. We were looking to change Insurance companies, due to feeling like our current representative was comfortable and not getting us the best options. They took for granted we could take our business elsewhere. Yessina is a gift to this company. She really looks out for the client. She does everything with kindness and quickly. I will only work with her, within the Mike Gibbs branch. He better hold on to her bc she is really good at her job. Thank you Yessina! Appreciate you and all you’ve done for us."
We responded:
"Thank you for your wonderful feedback! I'm so happy to hear about your positive experience with Yesenia. She truly is dedicated to providing exceptional service and ensuring our customers feel valued. Your kind words mean a lot to us, and we're grateful to have Yesenia on our team. If there's anything else we can assist you with, please feel free to reach out!"
Profile photo of Antonia Gonzalez - CDHS

Antonia Gonzalez - CDHS

December 11, 2025

5  out of  5
rating by Antonia Gonzalez - CDHS
"We had an outstanding experience working with Yesenia for our home and auto insurance quotes. She was incredibly professional, knowledgeable, and took the time to clearly explain all the coverage options and costs. Yesenia made a potentially complicated process feel straightforward and ensured we got a fantastic rate. Highly recommend reaching out to her!"
We responded:
"Antonia, thank you for sharing your experience! I'm happy to hear that Yesenia provided such excellent service and made the process smooth for you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"